Accessibility
Our Commitment to Accessibility
We are committed to providing equitable access to our services to all constituents. Our ongoing accessibility efforts work towards being in line with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria. These guidelines not only help make technology accessible to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability.
Our efforts are just part of a meaningful change in making all Jefferson County (Jeffco) services inclusive and accessible. We welcome comments on how to improve our technology’s accessibility for users with disabilities and for requests for accommodations to any Jeffco services.
We welcome your feedback about the accessibility of our services, as well as requests for accommodation related to a digital accessibility barrier. Responses will be sent within 15 calendar days of receipt, and any applicable investigations will be completed within 90 calendar days.
Please complete our digital accessibility request form or call us at 303-271-8455. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.
Accessibility Design Guidelines
Our website has been designed with the following accessibility guidelines in mind:
- We currently work to comply with W3C WCAG 2.0 Level AA (opens in new window) referring to website accessibility standards.
- In compliance with Colorado State HB21-1110, we are working with our Web Content Management (CMS) vendor to comply with WCAG 2.1+ Level AA (opens in new window) and will provide progress and updates on this page periodically.
- If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us or fill out the accessibility request form below. Any issue with accessibility will be corrected within a reasonable timeframe.
digital Accessibility Request Form
This form is designed to assist individuals who are unable to access information on this website due to a barrier or who require information in an alternative, accessible format. By completing this form, you can inform us about the specific issue you are encountering and suggest how we can best assist you in resolving it. Our goal is to ensure that all residents have equal access to county services and information.